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  Migration, Support & Maintenance:  
  1. Migration:  
 
We take into consideration the constant changes in technology and formulate application architectures designed to increase the portability of your application to future platforms and toolkits.
  
 
We effectively handle the end-of-life management of the applications that are migrated in a planned and structured manner.
  
  2. Support and Maintenance:  
 
WebDSP can provide for all levels of support and maintenance from handling initial service desk queries and correcting application errors through to preventative maintenance for both packaged and custom application systems. Well-defined service level agreements ensure that your mission critical applications get the 24*7 attention that they require to function effectively.
  
 
WebDSP methodologies ensure that you enjoy the benefits of sending work offshore. We work with a variety of engagement models, and recommend the one most suited to your specific needs.
  
 
Maintenance: WebDSP handles functional applications maintenance in a planned and structured manner. You are given regular reports that inform you about progress status and enable you to measure the value added to your application by each customization or application enhancement.
  
 
  Support: At WebDSP, enhance the value of your applications by ensuring that you have access to the functionality that you require to keep pace with changing business requirements. We define mutually acceptable service-level agreements for various defect classifications, thus enabling a structured approach to measuring our performance. We also significantly reduce your rollout costs through planning releases of the application.  
 
  a) Remote Database Administration
  
  b) Remote Network Management
 
  c) IT Help Desk Services  
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